Open Dialogue and Practical Solutions: Mobile receptions help to address citizens' concerns
2026-11-01 08:00:00 / News
Internal affairs bodies continue to organize mobile receptions in local communities to strengthen public trust in state institutions, address citizens' concerns, and improve direct engagement with the population.
The purpose of these meetings is to carefully and objectively assess each appeal, protect the legitimate rights and interests of citizens, and take appropriate action to resolve the issues raised as soon as possible.
The latest mobile reception was held on October 31 under the leadership of the Minister of Internal Affairs, Lieutenant General Aziz Tashpulatov.
Deputy ministers, heads of specialized departments, and other responsible officials attended the event. Appeals from individuals and legal entities were reviewed in depth, practical solutions were identified, and legal assessments were provided.
A variety of formats were arranged for citizens in order to make the reception process as accessible as possible. Local residents and residents of the Tashkent region met directly with the ministry's leaders, while citizens from the Republic of Karakalpakstan and other remote areas participated via video conference, allowing them to express their concerns directly.
Following the reception, a total of 481 appeals were registered. Among these, 236 or 49 percent were resolved positively on the spot. The remaining 245 appeals, which required further examination, were referred to the relevant specialized departments and placed under strict oversight.
During the reception sessions, heads of internal affairs departments in Karakalpakstan, Tashkent, and the regions considered an additional 199 appeals. Of these, 74, or 37 percent, were resolved immediately, while the remaining 125 were assigned for further investigation and appropriate legal solutions.
Such mobile receptions play a significant role in maintaining an open and constructive dialogue between citizens and state authorities. They address public concerns on time, and improve the transparency and effectiveness of internal affairs bodies.
These mobile meetings will continue to be held regularly in all regions of the country.