The appeals of citizens remain a priority
2026-09-28 09:00:00 / News

On September 27, another round of mobile receptions was held by the Ministry of Internal Affairs leadership and the heads of regional internal affairs bodies.
First Deputy Minister of Internal Affairs Colonel Timur Ismailov, Deputy Minister Colonel Diyorbek Sattarov, Head of the Department of Execution of Sentences under the Ministry of Internal Affairs Colonel Azizkhon Umarkhonov, officials of the Ministry's Investigation Department, as well as Colonel Ravshan Sultonkhodjaev, head of the Main Department of Internal Affairs of Tashkent city, received citizens at the JAR Sports Complex.
During the first half of the day, appeals from residents of Tashkent city and Tashkent region were considered. From 2:00 p.m., an online dialogue was held with residents of the Republic of Karakalpakstan and the regions.
A variety of issues related to the activities of internal affairs bodies were discussed during the receptions. Citizens raised appeals and proposals concerning financial relations between individuals, problems arising during inquiry and investigation processes, social protection, reinstatement from previous employment, and other legal matters.
A total of 457 appeals were registered during the reception. Of these, 164, or 36 percent, were resolved positively on the spot. The remaining 293 appeals, which required additional investigation, were taken under control and referred to the relevant sectoral services for consideration.
In addition, 337 appeals were received during mobile receptions conducted by the heads of the internal affairs bodies of the Republic of Karakalpakstan, Tashkent city, and the regions. Of these, 107, or 32 percent, were resolved on the spot. The remaining 230 appeals were referred for additional consideration, verification, and legal assessment in accordance with the established procedure.
Mobile receptions play a significant role in further strengthening the open and effective dialogue between citizens and state bodies, effectively addressing people's concerns, and ensuring openness and efficiency in internal affairs activities.
Such meetings provide an opportunity to hear citizens’ appeals directly, protect their legitimate rights and interests, and identify existing problems directly.
Mobile receptions will continue to be held regularly in all regions of the country.
Press Service of the Public Security Department of the MIA







