1. How can I contact Shakhrisabz City Administration?

Individuals and legal entities may submit oral, written or electronic appeals in accordance with the procedure established by law.

2. How long does it take to consider citizens’ appeals?

An application or complaint is considered within 15 days of receipt by the public authority responsible for resolving the matter. If further study and/or verification or requests for additional documents are needed, it is considered within one month. When necessary, the head of the public authority may exceptionally extend the period by no more than one additional month and must notify the applicant. A proposal is considered within one month; if it requires additional study, the person who submitted it is notified within 10 days. Law text: LexUZ.

3. How can I book a personal reception with the Mayor?

The city administration can provide the approved management reception schedule, booking procedure and contact details of the responsible staff.

4. Where is Shakhrisabz City Administration located?

42 Ipak Yoli Street, Shakhrisabz, Kashkadarya Region, Uzbekistan.

5. How can I access public services electronically?

Available electronic public services can be accessed through the Unified Interactive Public Services Portal: my.gov.uz.

6. Where should I apply to start a business?

Business registration services are available through Public Services Centres or relevant electronic public services in accordance with the prescribed procedure.

7. Where can I find information about vacancies?

In the Vacancies section of the administration’s official website and on the official information resources of the authorized employment bodies.

8. Where can I read the city administration’s decisions and orders?

Documents required by law to be disclosed can be found on the administration’s official website and official online resources publishing legislation.

9. Where can I find information about electronic auctions for land plots?

Information about land auctions provided for by law is published on e-auksion.uz.

10. Where can I find official news about the administration’s activities?

Official information is available on gov.uz/oz/shakhrisabzgov.

11. How can I submit an electronic appeal to Shakhrisabz City Administration?

Submit an electronic application, proposal or complaint through the Murojaat.gov.uz platform. Select Shakhrisabz City Administration, choose the type of appeal, complete the form and attach any required documents. After submitting, save the appeal number and status-check code.