Digital Government: New Quality and New Pace in Public Services at a New Stage
2026-01-29 09:05:00 / News of ministry
Expansion of the Single Interactive Public Services Portal
In 2025, 100 new electronic services were launched on the Single Interactive Public Services Portal, increasing the total number of available services to 800, compared to just 60 services in 2017.
High-demand services continued to play a key role. Notably, the service for obtaining information on personal vehicles was used 3.2 thousand times, while applications for children’s music and art schools were submitted 34.8 thousand times. Services related to enrolling specific categories of students in supplementary education clubs and reimbursing related expenses were used 146.6 thousand times. Pension-related information services for employees of militarized state organizations were also among the most.
The number of registered users on the portal has exceeded 12.5 million, reflecting steadily growing public demand for digital government services.
Rapid Growth of Mobile Service Usage
An additional 75 electronic services were introduced in the mobile application of the Single Portal, bringing the total to 600 services. The number of mobile users surpassed 7.5 million, up significantly from 4 million at the end of 2024.
From January to September 2025, more than 39.4 million services were delivered through the portal. Particularly strong demand was observed in the third quarter for services related to setting limits on credit history access, registering with state medical institutions, obtaining permits for automotive gas equipment installation, and issuing hunting licenses.
Expansion of Electronic Service Access Points
To further popularize digital services, approximately 33 services became available through 30 commercial banks, online payment platforms, and mobile operator applications. Collectively, these services were used over 2 million times.
In parallel, 595 services from around 75 organizations were integrated into the Unified Billing System, which tracks state duties and service fees. This integration streamlined payment processing and enhanced financial transparency. Total payments processed through the system reached 16.6 trillion soums.
Enhancement of Core E-Government Information Systems
The Unified Identification System was upgraded, increasing the number of users to 12.8 million and providing access to more than 850 information resources of government agencies.
During the first nine months of 2025, the interdepartmental integration platform processed 5.1 billion requests, a 182% increase year on year. The number of integrated services rose to 463.
Additionally, 112 classifiers from 23 organizations were added to the national register of reference books and classifiers—an increase of 181% compared to the previous year. A unified register of government information systems was also launched, registering 1,293 systems across 247 state bodies.
Improved Executive Discipline and Infrastructure
The Edo.ijro.uz platform, which supports unified interdepartmental executive discipline, now has over 150,000 users. Through the system, more than 62 million documents were created digitally and over 32 million assignments were monitored. This resulted in savings of 853 tons of paper and significantly improved time efficiency for managers and staff.
A new E-Government Data Processing Center was established in Tashkent region, hosting 250 information systems from 80 organizations. In addition, a unified platform for state information resources was launched via the Government Portal, with more than 285 official government websites migrated to this infrastructure.
The outcomes achieved clearly demonstrate that the Digital Government system has become a key driver of more effective public administration in Uzbekistan, bringing services closer to citizens and businesses. Digital transformation efforts will continue on a sustained basis, with further improvements in the quality, accessibility, and scope of public services expected in the coming years.