Appeals from entrepreneurs whose products were damaged at Wildberries warehouses are being accepted.
2026-08-12 11:05:00 / News

The issue of potential damage to products belonging to Uzbek entrepreneurs as a result of drone attacks on Wildberries logistics warehouses located in certain regions of the Russian Federation has been placed under special control of the Agency for the Development of Light Industry under the Cabinet of Ministers of the Republic of Uzbekistan.
To receive entrepreneurs’ appeals, promptly study the situation, and determine the extent of the damage caused, a Special Task Force has been established under the Agency for the Development of Light Industry.
In this regard, textile enterprises operating on the Wildberries platform whose products were damaged as a result of these incidents are requested to contact the Agency’s Special Task Force regarding this matter.
The appeals received will be reviewed by the Task Force in accordance with the established procedure. The identified cases will be consolidated and used to protect the interests of entrepreneurs and determine appropriate measures to resolve the existing issues.
The Agency is ready to protect the interests of Uzbek textile enterprises, review their appeals, and take the necessary measures in cooperation with relevant organizations regarding this situation.
Unified contact number for appeals:
71 203-77-82
Appeals and relevant information can also be submitted through the special Telegram bot:
@adli_murojaatlar_bot
Procedure for submitting an appeal through the Telegram bot:
- Click the “Create an Appeal” button.
- Select the “Wildberries” problem category.
- Answer the questionnaire questions in the prescribed order and provide the requested information.
- Carefully review the information you have entered.
- After confirming that all the information is correct, click the “Submit” button.
Before submitting your appeal, please carefully check the accuracy of the information provided.
Enterprises that have identified cases of damage to their products are requested to promptly inform the Task Force about such cases.
