
Anti-corruption

ANTI-CORRUPTION POLICY
of the Agency under the Cabinet of the Ministers of the Republic of Uzbekistan Chapter 1: General rules
- The Anti-Corruption Policy (hereinafter referred to as the Anti-Corruption Policy) of the Agency under the Cabinet of the Ministers of the Republic of Uzbekistan, in order to increase the level of anti-corruption culture among employees and in society, reflects the increased commitment of employees of the Agency of External Labour Migration to high ethical standards, as well as intolerance to corruption offences and prevention of their commission in the activities of employees.
- The Anti-Corruption Policy has been developed in accordance with the requirements of the legislation of the Republic of Uzbekistan based on the recommendations of international anti- corruption organisations and leading international practices, taking into account the requirements of the international standard “Anti-bribery management systems - requirements and recommendations for use” ISO 37001:2016.
- Territorial and structural subdivisions of the Agency under the Cabinet of the Ministers of the Republic of Uzbekistan (hereinafter - the Agency) should adopt this Anti-Corruption Policy taking into account the importance of their activities, develop and implement anti-corruption mechanisms based on the existing corruption risks, experience and available resources.
- The main objectives of combating corruption in the central office and territorial branches of the Agency (hereinafter referred to as the Agency and territorial branches) are:
understanding and compliance of the Agency's employees and territorial branches with the requirements of the legislation of the Republic of Uzbekistan and internal documents on combating corruption;
achieving the fundamental elimination of corruption in the Agency and territorial branches; raising the legal awareness and culture of the population in the area of safe, orderly and legal
labour migration, and developing an intolerant attitude towards corruption in society;
implementation of corruption prevention measures in all areas of the Agency's activities and territorial branches;
timely detection of corruption offences, their elimination, elimination of their consequences, causes and conditions causing them, establishment of the principle of inevitability of responsibility for committing corruption offences.
- The Anti-Corruption Policy as an internal document of the Agency is the basis that defines the main requirements and principles aimed at preventing and combating corruption offences in the
activities of the Agency and territorial branches in order to achieve the abovementioned main objectives.
- The requirements of the Anti-Corruption Policy apply to all employees in employment relations with the Agency, regardless of their position, duties and functions, including employees of the Agency’s representative offices and territorial branches abroad.
- Any person employed by the Agency and regional offices is obliged to familiarize himself/herself with this Anti-Corruption Policy with a signature and to comply with its rules.
- The following basic concepts and terms are used in the Anti-Corruption Policy:
hospitality signs in the course of work – third party expenses related to establishing and/or maintaining cooperation, aimed at its loyalty, for the benefit of the Agency's employees and territorial branches, including third party expenses related to catering, organisation of work-related lunches, transport expenses, expenses related to accommodation, entertainment activities, including implementation of tourist programmes, etc.;
bona fide notification of a violation of anti-corruption requirements – an application through permitted channels sent by an employee of the Agency and territorial branches with confidence that the fact of committing a corruption offence (attempt to commit a corruption offence) has been substantiated;
counterparty (contractual partner) – any legal entity or individual who has entered into contractual relations (except labour relations) with the Agency and territorial branches;
corruption – the unlawful use by a person of his or her official or official position for the purpose of obtaining material or non-material benefit in personal interests or in the interests of other persons, as well as the unlawful provision of such benefit;
corruption acts – receiving, demanding, offering, promising and giving a bribe, i.e. money, securities, other property, services of a property nature, other property rights, directly or indirectly, personally or through third parties, for actions or inaction in favour of the bribe taker, as well as for giving a bribe and (or) mediation in bribery, receiving payments to simplify formalities, unlawful use of one's official position to obtain bribes or other unlawful purposes by an employee;
corruption offence – an act that has signs of corruption and for the commission of which the legislation provides for liability;
internal anti-corruption structure – a structure tasked with combating corruption in the organisation;
anti-corruption system – a set of measures to eliminate corruption violations of applicable laws and internal documents, to ensure a high level of professional and ethical performance of the Agency’s employees and territorial branches;
corruption risk – the probability and risk that employees of the Agency and territorial branches or third parties will commit corrupt acts on behalf of the Agency and territorial branches and (or) in their interests;
conflict of interest – a situation in which personal interest (direct or indirect) of the Agency’s and territorial branches’ employees affects or may affect the proper performance of their official or
job duties and in which a conflict between personal interest and the rights, legitimate interests of citizens, the Agency, society or the state arises (real conflict of interest) or may arise (potential conflict of interest);
facilitation payments – money, property, property rights, services and other tangible or intangible benefits illegally given for ensuring or speeding up the fulfilment of established procedures, performance of actions not provided for by the relevant legislation, norms and rules;
personal interest of an employee – a possibility of personal benefit in the form of money, tangible or intangible assets, other property, wealth and benefits that may affect the proper performance of the employee's official duties by his/her close relative or persons related to the employee in the performance of his/her official duties (personal, social, financial, political and other commercial or non-commercial interests);
employee – a person who has entered into an employment relationship with the agency;
close relatives – parents, siblings, husband (wife), children, including adopted children, grandparents, grandchildren, and parents of husband (wife);
charity (charitable assistance) – voluntary gratuitous assistance of legal entities and individuals (benefactors), manifested in the transfer of tangible and/or intangible benefits to an organisation on a gratuitous or preferential basis, in particular, in the form of money, performance of certain works for them, provision of services and other support for charitable purposes.
Chapter 2: Basic Principles of Anti-Corruption Efforts
- The Agency and its territorial branches implement the anti-corruption system based on the following principles:
legality – anti-corruption measures in the Agency and territorial branches are carried out taking into account the requirements of the legislation of the Republic of Uzbekistan, internationally recognised practice of combating corruption in state bodies and in accordance with the established internal documents of the Agency;
intolerance to corruption – the Agency and its territorial branches are intolerant to any forms and manifestations of corruption in all areas of their activities. Employees of the Agency and territorial branches are prohibited from directly or indirectly participating in activities that may give rise to corruption risks;
openness and transparency – informing employees and counterparties of the Agency and its territorial branches, as well as the general public about the measures taken and implemented in the field of combating corruption in the Agency's system;
preventive, systematic and interrelated anti-corruption measures - the Agency and territorial branches give priority to preventive measures aimed at eliminating the causes and conditions that contribute to corruption and corruption risks. The anti-corruption measures and procedures implemented correspond to the level of identified risks and are integrated into the overall anti-corruption system in all functions and activities of the Agency and territorial branches;
inevitability of responsibility for corruption offences – employees of the Agency's system who have committed corruption offences are liable in accordance with the Agency's internal documents and applicable law, regardless of their status and position;
use of technological progress – the Agency and its territorial branches endeavour to use the latest achievements of scientific development, including integrated information systems, when creating an anti-corruption system;
appealing directly to the management – in order to take the established measures, every employee of the Agency system, in accordance with the established procedure, in the presence of reliable and substantiated information about the commission of corruption offences, may freely appeal to the head of the agency and the Minister of the Ministry of Employment and Poverty Reduction;
interaction with representatives of civil society – the Agency and territorial branches involve representatives of civil society as independent control over their activities in performing their assigned functions on the basis of honesty, impartiality and independence;
continuous improvement of the anti-corruption system – monitoring and control of the anti-corruption system, as well as based on the results of the implementation of corruption risks, the Agency’s structural subdivisions and territorial branches take measures to steadily improve the efficiency of the anti-corruption system in the Agency’s system.
Chapter 3: Anti-corruption elements of the system
- Guided by the principle of "zero tolerance" to corruption, all employees of the Agency and territorial branches are strictly prohibited from committing acts related to corrupt practices, i.e. directly or indirectly through persons or third parties to demand, offer or receive bribes, securities, other valuables or property benefits in exchange for the provision of services, fulfilment of obligations, provision or receipt of bribes, as well as the use of their official position for personal or unauthorised purposes
- The main elements of the anti-corruption system in the Agency and territorial branches include:
- availability of the main internal documents in the field of anti-corruption, i.e. the main elements of the anti-corruption system in the Agency and territorial branches:
Anti-corruption policy;
Rules of behaviour of employees of the Agency and territorial branches;
Reflected the principles and requirement of the regulations governing the management of conflict of interest in the Agency’s system.
- “Top-down attitude” – an example of top-level managers:
heads of the Agency and territorial branches, as well as heads of structural subdivisions of the Agency and territorial branches should be an example of honest, fair and independent behaviour in relations with subordinates, citizens and legal entities;
the Head of the Agency, Deputy Heads, heads of structural subdivisions of the Agency and territorial branches demonstrate leadership in creating and implementing an effective anticorruption system through;
assistance in implementing effective measures and procedures to counteract corruption in risky functions (areas) of the Agency’s and territorial branches’ activities, including by developing an anti-corruption programme/roadmap and monitoring its implementation;
within the framework of their official duties to combat corruption, to form an intolerant attitude towards all forms and manifestations of corruption among the employees of the Agency and territorial branches, to comply with legislative norms and adopted internal documents, and to demonstrate ethical behaviour as a personal example.
- identification and assessment of corruption risks:
corruption risks inherent in the activities of the Agency and its territorial branches are identified and assessed depending on the nature of their functions, organisational structure, interaction with the public and others, as well as other internal and external factors;
as part of the identification and assessment of corruption risks, all areas of the Agency’s and territorial branches’ activities are analysed to identify the functions most exposed to corruption risks, and all forms and procedures of anti-corruption control available in them are analysed in terms of their adequacy to mitigate the identified risks. In the process of identifying and assessing risks in the Agency’'s anti-corruption system with the active support and control of the Compliance Control Unit (hereinafter referred to as the Compliance Control Unit), the relevant heads of the Agency and territorial branches and persons coordinating the fight against corruption are involved;
given the “zero tolerance” of the Agency and territorial branches for corrupt acts, the Agency recognises the need to manage corruption risks regardless of their likelihood and degree of impact;
corruption risk assessment is carried out at least once a year. The results of the corruption risk assessment are reviewed by the Agency's management, and the identified anti-corruption measures and procedures mitigating the risks are reflected in the anti-corruption programmes of the Agency and territorial branches.
- persons and units responsible for combating corruption:
in order to create an effective anti-corruption system, a separate structural unit “Compliance Control Unit” responsible for the process of formation and control of anti-corruption measures was established in the Agency's central office;
Compliance Control Unit has sufficient independence and significant resources in the implementation of anti-corruption tasks in the Agency, reports directly to the Head of the Agency and carries out its activities in accordance with the Regulations on the Compliance Control Unit for Combating Corruption in the Agency for External Labour Migration approved by this Head;
to coordinate and control the effective and timely implementation of anti-corruption measures, authorised positions in territorial branches may be assigned anti-corruption coordination functions. The functions of anti-corruption coordination shall be assigned to an employee who does not have a high level of corruption risks in territorial branches and who is sufficiently independent;
employees of territorial branches who coordinate the fight against corruption, take measures to eradicate corruption, and co-operate with the Compliance Control unit within the framework of its assigned tasks;
when carrying out anti-corruption activities, the Agency’s structure responsible for personnel work (department, division/inspector) is responsible for timely and systematic collection, analysis and updating of information on close relatives of employees and related persons in accordance with the procedure and scope established in accordance with the Regulations on Conflict of Interest
Management in the under the Cabinet of the Ministers of the Republic of Uzbekistan;
in addition, the Agency’s Ethics Commissions consider information on the identified conflict of interest between employees, received from the structure responsible for personnel work (department, division/inspector) and take a decision (in cases not regulated by the Regulation on Conflict of Interest Management) on its resolution or on the insufficiency of the measures taken to resolve the identified conflict of interest Takes a decision on insufficiency, as well as considers the issues of compliance with the rules of etiquette established by the Agency and territorial branch offices within the framework of conflict of interest management, the structure responsible for personnel work (department, division/inspector) and Ethics Commissions (or similar commissions) act in accordance with the Regulation on Conflict of Interest Management in the system of the Agency for External Labour Migration.
- anti-corruption measures that minimise identified corruption risks:
The Agency and territorial branches implement a comprehensive anti-corruption system in their activities and functions, including a common control environment and anti-corruption control procedures;
The Agency and territorial branches endeavour to ensure the effectiveness of anti-corruption controls and procedures, including their proportionality to the identified level of risk, rigour and accuracy for Agency and territorial branch staff, and transparency for civil society;
implemented activities, as well as control measures and procedures to counter corruption will be reflected in the Agency's anti-corruption programme/plan/roadmap and defined in the relevant internal documents.
- Informatisation, communication and counselling:
in order to reduce corruption risks and raise public awareness of the principles and requirements of anti-corruption in the Agency’s system, basic information on the anti-corruption policy and anti-corruption measures implemented by the Agency and territorial branches is posted on their official websites and social media pages.
in addition, the Agency and area affiliates shall take all reasonable steps to inform and educate system employees or other interested parties about the Agency’s anti-corruption requirements by:
continuous and systematic training of the Agency’s and territorial branches’ employees in the basics of anti-corruption at least once a year, including training in short-term anti-corruption courses, combined with mandatory familiarisation of newly hired employees with this AntiCorruption Policy and other internal anti-corruption documents. For positions with a high corruption risk, additional anti-corruption education programmes are established in the Agency and territorial branches. Information on the conducted trainings/trainings is kept in the HR Department (Division) in accordance with the procedure established by law;
holding anti-corruption events using thematic audio-video clips and other information information aimed at raising awareness of the Agency's employees and territorial branches, as well as citizens on measures to foster a zero tolerance attitude towards corruption and measures taken to counter corruption;
providing communication channels through which employees of the Agency and territorial branches can be informed about corruption offences, suspicions or facts, corruption risks, etc. (detailed information on the ways of reporting corruption facts is provided in Chapter 4 of this Anti- Corruption Policy);
consulting the Agency's and territorial branches' employees on issues related to the application of the provisions of this Anti-Corruption Policy or implementation of anti-corruption measures and procedures by the Compliance Control Unit/Corruption Coordinator; inclusion of anti
-corruption provisions in the labour contracts of the Agency’s and territorial branches’ employees;
campaigning for anti-corruption behaviour by the person responsible for anti-corruption in accordance with the approved plan;
informing counterparties about the adopted anti-corruption requirements and principles, including the inclusion of special anti-corruption conditions in contracts concluded with them, etc;
- monitoring, control and reporting:
Compliance Control Unit assesses and continuously monitors the adequacy, proportionality and effectiveness of measures taken in the Agency’s anti-corruption system. Based on the results of the monitoring, the Agency and territorial branches will take appropriate measures to improve the anti-corruption system.
The following monitoring and control procedures are implemented in the Agency and territorial branches:
analysis of the impact of changes in the activities and functions of the Agency and territorial branches, their organisational and functional structure and other internal and external factors on the anti-corruption system in the Agency and territorial branches, the need to make changes to this system, including ensuring its compliance with the requirements of the current legislation;
monitoring functions and internal processes in the Agency's system on a selective basis to adjust them and ensure the reliability and effectiveness of the anti-corruption system to identify ineffective controls and procedures in accordance with the approved plan;
control over compliance with anti-corruption requirements by employees of the Agency and territorial branches in the course of internal and/or external audits;
control over the timely and proper implementation of anti-corruption measures assigned to Compliance Control / other structures coordinating the scramble against corruption, etc.
the results of control and monitoring of the anti-corruption system are reflected in the annual reports of the Head of the Agency, the Agency Board and heads of territorial branches.
- Responding to offences and bringing perpetrators to justice:
compliance with the Anti-Corruption Policy and anti-corruption measures in the Agency System is mandatory for each employee within the scope of his/her official duties. Employees are personally liable for violation of the established requirements and procedures. In addition, managers are directly personally responsible for committing corruption offences by their subordinates;
employees of the Agency and territorial branches who have violated the established requirements and principles of anti-corruption are subject to disciplinary, administrative or criminal liability in accordance with the procedure and on the grounds established by the legislation of the Republic of Uzbekistan;
employees are obliged to report any requests of persons encouraging them to commit corruption offences, as well as any facts of corruption offences committed by other employees known to them, directly to the Agency’s Anti-Corruption Compliance Control Unit;
taking into account the principle of zero tolerance to corruption, official checks in the Agency’s system on any reasonable suspicions of employees in committing corruption offences are conducted in accordance with the requirements of the legislation of the Republic of Uzbekistan and in accordance with the procedure established by internal documents. Employees who violated the anti-corruption legislation and (or) anti-corruption requirements and procedures established by this Anti-Corruption Policy and other internal documents of the Agency shall be held liable within the limits and on the grounds stipulated by the legislation of the Republic of Uzbekistan and internal documents of the Agency, irrespective of their position, length of service and other factors;
in case of detection of corruption offences, the Agency and territorial branches analyse the causes and conditions of their commission and continuously improve the anti-corruption system;
The Agency and its territorial branches cooperate with other law enforcement agencies and state bodies to identify and investigate corruption offences.
Chapter 4: Main areas of anti-corruption efforts
$ 1. Conflict of interest management
- Employees of the Agency and territorial branches should be guided by the principles of integrity and honesty when performing their official duties and (or) expressing interests, should not use their official position and (or) property of the Agency and territorial branches with regard to personal interests and should avoid situations leading to a conflict of interest.
A conflict of interest arises in a situation when employees of the Agency and territorial branches are unable to properly and impartially perform their official duties, make objective decisions, and have or may have an impact on the rights, legitimate interests, property and (or) reputation of the Agency and territorial branches.
- Employees of the Agency system are obliged to disclose information on their personal interest that may lead or may lead to a conflict of interest upon employment, transfer to another position, annually and as relevant situations/circumstances arise. The process of disclosure and resolution of information on conflict of interest by employees of the Agency and territorial branches is regulated by the Regulation on Conflict of Interest Management in the Agency's system of external labour migration.
$ 2. Gifts and hospitality in the course of work
- Employees of the agency and territorial branches are prohibited, in connection with the performance of their official duties, to receive in the course of their work from individuals and legal entities any gifts or hospitality, means of encouragement in the form of loans, guarantees, sureties, remuneration, material assistance in the form of cash or cash equivalents, securities.
- Any gifts received by employees of the Agency and territorial branches as part of official delegations, at official events, including abroad, shall be transferred to the Agency and territorial branches in accordance with the established procedure.
- Gifts not related to the performance of official duties are gifts related to the employee’s personality, given to employees of the Agency and territorial branches on holidays related to their personality (birthday, birth of a child, Defender of the Fatherland Day, International Women’s Day).
- The following requirements must be observed when making such gifts:
presenting gifts in the presence of at least three employees of the Agency and territorial branches;
the gift-giving process should be accompanied by a congratulatory speech in which the event that gave rise to the gift is concretely expressed;
the total value of the gift (including all taxes and fees) may not exceed five (5) basic calculation amounts;
the amount spent by one Agency staff member on a gift to another staff member shall not exceed 1 (single) basic calculation amount on a case-by-case basis.
- For the avoidance of doubt from employees of other state bodies and organisations, partners and counterparties, other individuals and legal entities not specified in paragraphs l5 and 16 of this Anti-Corruption Policy, any holiday (taking into account Birthday, Childbirth, Defender of the Fatherland Day, International Women’s Day, etc.), it is prohibited to purchase gifts and other material valuables listed in paragraph 14 of this Anti-Corruption Policy.
- Presentation of gifts on behalf of the Agency at international conferences, symposiums and other business (official) meetings is carried out under the order/meeting of the Head of the Agency (or his/her deputies).
- In case of doubts about the legality of receiving a gift, an Agency employee should seek advice from the Compliance Control Unit.
$ 3. Recruitment of personnel, transfer from one position to another, material support, for incentivisation
- The process of selection, attestation and performance evaluation of the Agency’s and territorial branches’ employees, including payment of bonuses, establishment of allowances and other types of bonuses, is transparent, equitable and impartial for all employees and complies with the basic principles and requirements of this anti-corruption policy.
- The Agency and territorial branches should develop a procedure and criteria for assessing their key performance indicators, which serve as a basis for awarding their heads, as well as heads of departments and divisions. These indicators are impartial, transparent and can be verified by the staff of the Agency and territorial branches.
$ 4. Carrying out inspections and studying the activities of state bodies and regulatory organisations
Agency employees authorised to carry out various inspections and examine the activities of state bodies and other organisations (hereinafter referred to as "Objects of inspections") shall:
prevent conflicts of interest;
inspection of an object cannot be carried out by one employee (individually);
not to distort the norms of legislation, using the illiteracy of the representatives of the audited object to falsify offences that may be committed, not to intimidate the employees of the audited object by submitting the revealed facts to the law enforcement authorities;
not to threaten the staff of the surveyed facility;
do not inquire about matters outside the audit plan or request documentation;
Authorised Agency staff should provide a legal and professional assessment of each case of violation identified during the verification if representatives of the auditee offer bribes and (or) any material goods or services to authorised agency employees to conceal identified violations, immediately notify the head of the verification team;
representatives of the auditee should be treated impartially in accordance with the principles of ethical behaviour of authorised agency staff.
- Appeal instances are established in the Agency's structural units, whose duties include the inspection of state bodies and organisations, to challenge decisions taken by the competent structural unit (or its employees) based on the results of the inspection.
$ 5. Interaction with counterparties and third parties
- The Agency and territorial branches shall not involve product suppliers, contractors and other third parties in making any payments and (or) similar corruption-risky actions contrary to the principles and requirements of this anti-corruption policy.
- The Agency and territorial branches are guided by the principles of legality and transparency in carrying out their activities in relations with counterparties. The Agency and territorial branches ensure reliable, open and transparent process of selection of suppliers of products, contractors and other contractors, based on the use of objective selection criteria, as well as a transparent procedure for determining the price of purchased products, regulated by the current legislation of the Republic of Uzbekistan and internal documents of the Agency system.
- Agency and territorial branches in co-operation with the counterparty:
check the reliability of the likely counterparty, including past corruption offences, the Agency and territorial branches in accordance with the Regulation on Public Procurement and within the framework of the norms of the legislation of the Republic of Uzbekistan the absence of conflict of interest with employees of the Agency system;
inform the most likely counterparty (the winner of a tender, tender and direct contract procurement counterparty) of their anti-corruption principles and requirements by adding special anti-corruption clauses in the text of contracts concluded with them.
$ 6. Charity and sponsorship activities
The Agency and territorial branches may accept donations and sponsorship in cases stipulated by law. When receiving such assistance, the Agency’s employees may take all possible measures to avoid conflicts of interest, ensure rational spending of funds for the purposes established by law and (or) contract, as well as to highlight on their official websites on the Internet.
$ 7. “Mystery client” survey
- In order to determine the quality and promptness of provision of public services by the Agency and territorial branches, as well as susceptibility to committing corruption offences, independent organisations, selected based on the results of fair and open selection, conduct separate control activities as actual recipients of services. Independent organisations involved in the process of rendering public services, including Agency services, should take into account the quality, terms, conditions of rendering such services, as well as, the Agency is guided by the established code of conduct of its employees, including the employee's susceptibility to bribery.
- The Agency and territorial branches review reports on the Mystery Client events and initiate an internal audit if corruption risks are identified.
$ 8. Videotaping and broadcasting the activities of the Agency and territorial branches
- In order to control the activities of the Agency’s and territorial branches’ employees, video and audio recording cameras are placed in the premises of the Agency and territorial branches, the recordings of which are constantly monitored by the responsible employees of the Agency and territorial branches.
- Some processes with a high risk of corruption (in particular, staff interviews and testing, commission meetings, etc.) are posted on the official websites of the Agencies and territorial branches.
$ 9. Anti-corruption expertise of internal documents
- When conducting legal expertise, documents shall also be subjected to expertise in order to prevent, identify and exclude the occurrence of corruption factors that allow for the commission of corruption offences in documents.
$ 10. Advising employees of the Agency and territorial branches
- Requirements of the current anti-corruption legislation to the employees of the Agency and territorial branches, provisions of this Anti-Corruption Policy or if they have any questions related to other anti-corruption measures and procedures in the Agency's system, they may contact the head of their structural unit and/or Compliance Control Unit, as well as the hotline “71-202-44- 11”.
Chapter 5. Reporting corruption offences
- Employees of the Agency and territorial branches and other persons may report this information through the Agency’s available communication channels if they have doubts about the legality and (or) ethics of the Agency employees' actions, have suspicions or facts of corruption and other offences.
- The Agency and territorial branches shall, within the limits of their competence and available opportunities, ensure the confidentiality of the person who provided reliable information about the offence (except for cases provided for by law).
- The Agency and territorial branches protect the interests of their employees and ensure that persons who report retaliatory actions, including dismissal, demotion, discrimination, pressure, suspicious actions of other employees of the Agency system or their possible violation of the anti- corruption requirements of this Anti-Corruption Policy, are not prosecuted.
- Reports of corruption offences may be transmitted through the following communication channels:
The telephone number is “71-202-44-11” and other telephone numbers established by labour authorities and regulatory agencies;
The Agency’s telegram channel is “t.me/migratsiyaagentligi”; forms available on the agency's official websites;
e-mail addresses of the Agency and territorial branches; straight to law enforcement.
- All messages received on the communication channels of the Agency's system are impartially and timely reviewed by the responsible unit or employee of the Agency's system in accordance with the legislation of the Republic of Uzbekistan and internal documents of the Agency and territorial branches.
- Messages sent anonymously (only via Telegram channels (bots) of the Agency and territorial branches) are also accepted for consideration. The applicant wishing to, without disclosing his/her name, in this case recognises:
The agency and area affiliates cannot contact the complainant to respond to the communication;
The Agency and the territorial branches are unable to carry out a full and comprehensive verification of the communication due to the inability to obtain the necessary additional information.
- To respond to a communication received by the Agency and area affiliates, the complainant shall not contact the individual in the following cases:
lack of additional information necessary for a full and comprehensive audit:
if provision of knowingly false information by an employee of the Agency and territorial branches is considered as a violation of this Anti-Corruption Policy and an example of unethical behaviour, such a person may be held liable in accordance with the legislation of the Republic of Uzbekistan and internal documents of the Agency.
- Employees of the Agency and territorial branches, who in good faith reported facts of corruption in the agency system, in case of confirmation of these data are encouraged in accordance with internal documents.
Chapter 6. Procedure for revision and amendment
- This Anti-Corruption Policy should be reviewed and amended in the following cases:
changes in the anti-corruption legislation of the Republic of Uzbekistan, which necessitated a revision of the current Anti-Corruption Policy and Procedures;
countering corruption when ineffective controls and procedures are identified, as well as when it is necessary to improve measures aimed at preventing and countering corruption in the activities of the Agency and territorial branches;
in case of changes in the organisational structure of the Agency's system and (or) peculiarities of the Agency's and territorial branches' performance of their duties, and others.

