President Shavkat Mirziyoyev reviewed a presentation on measures aimed at reducing bureaucracy in the field of public service delivery.

In recent years, large-scale efforts have been undertaken in Uzbekistan to make public services more convenient, faster, and transparent for citizens and entrepreneurs. The volume of public services has increased tenfold, exceeding 61 million services. Today, 80 percent of them are provided online. In 2025 alone, more than 2,000 mandatory requirements related to entrepreneurship were abolished.

At the same time, excessive procedures, paperwork, and duplicate requirements still remain in the system. Currently, state bodies perform 5,650 functions, while more than 42,000 mandatory requirements regulate business activities, and 1,041 types of public services are in place.

“Such a large number of functions and requirements may make the system inefficient, expensive, and at times unfair. Therefore, deregulation, digitalization, and simplification are the only correct path forward,” the Head of State said.

To transform Uzbekistan into a “bureaucracy-free territory” by 2030, the “Eliminating Bureaucracy – 2030” program has been launched in cooperation with the United Arab Emirates. A dedicated project office has been established under the Agency for Strategic Reforms and Development.

The program envisages reducing state functions by 30 percent, optimizing business requirements by up to 20 percent, and increasing the share of electronic public services to over 90 percent.

During the presentation, proposals were reviewed to fundamentally improve public services based on the “service state” model. The primary focus is on providing services quickly, transparently, and conveniently without requiring unnecessary documents.

In particular, it was proposed to introduce the “zero bureaucracy” principle for 783 public services. As a result, 550 services will be transferred into electronic form, and service delivery stages will be reduced by half. Another 80 services will become proactive and composite. This is expected to save citizens up to 35 billion soums annually in transportation costs related to visiting different agencies.

The processing time for another 80 services will be reduced by two to three times, decreasing the average period from 13 days to 6 days. Ten services will be fully automated. Reducing fees for 25 services will allow citizens to save up to 851 billion soums annually.

It is also planned to transfer 10 services to the private sector and digitize 15 types of information and documents. Consequently, the practice of repeatedly requesting such documents for more than 270 services will be abolished.

Special attention was given to revising mandatory requirements. For example, around 500 requirements related to market activities are currently scattered across nearly 20 documents. It was noted that systematizing them could optimize more than 30 percent of these requirements.

The possibility of electronically generating sanitary compliance certificates and lists of employees subject to medical examinations was also presented. This could save up to 1 billion soums in budget funds annually and redirect 24,000 working hours toward practical activities.

According to estimates, reducing the administrative burden will generate a direct economic effect of $1.5 billion annually. Improving the quality of regulation will help attract an additional $800 million in foreign investment. Simplifying processes between the state and businesses will increase labor productivity by $750 million annually. Overall, anti-bureaucracy measures are expected to contribute an additional $13 billion to the economy during 2026–2030.

The presentation also included proposals to maintain registries of state functions, mandatory requirements, and public services through the unified platform reestr.gov.uz, assess agencies using the “Bureaucracy Radar” system, apply artificial intelligence for analysis, and introduce a “Business Calculator” to estimate entrepreneurs’ costs.

The President emphasized that public services are directly linked to human dignity, a favorable business environment, and the efficiency of public administration. Each ministry and agency was instructed to review its functions, abolish unnecessary requirements and documents, and accelerate digitalization.

Officials were tasked with preparing a draft resolution on eliminating bureaucracy, clearly defining digitalization, simplification of public services, and expansion of private sector participation for every ministry and agency.

Instructions were also given to promote best practices in the field and consistently implement the “zero bureaucracy” principle across all state bodies.