1. How to contact the Khiva City Government?  
   The Khiva City Administration is located at: Yangi Hayot neighborhood, 27 Najmiddin Kubro Street.  
   Hotline: +998 62 377-50-53, e-mail: Xivashaharhokimligi@gmail.com.  
   Official website of Khiva city.

2. What are the working hours of the Khiva City Government?  
   Working hours: Monday–Saturday from 9:00 to 18:00, Sunday is a day off.

3. Where can I receive government services?  
   Through the Unified Portal of Public Services my.gov.uz or in person at the Public Services Center (Buyuk Yo‘l Street, 34, Khiva). The center provides registration, certificates, subsidies, and other public services.

4. How to obtain a construction permit?  
   Construction permits are issued by the Construction Department of Khorezm Region. Applications for reconstruction or change of use can be submitted through the Unified Portal of Public Services (my.gov.uz) or at a Public Service Center (DXM).

5. Where can I apply for social assistance?  
   At the “Inson” Social Services Center in Khiva city: 56 Najmiddin Kubro Street. Pensions, benefits, and assistance for low-income families are processed here.

6. How to pay utility bills?  
   Payments for water, gas, electricity, and other utilities can be made through banks, terminals, or mobile applications.

7. What are the main attractions in Khiva?  
   Khiva is an ancient city-museum included in the UNESCO World Heritage List. Key sites: Ichan-Kala, Kunya-Ark Citadel, Juma Mosque, Pahlavon Mahmud Mausoleum, and ancient madrasas.

8. How to get to Khiva?  
   There is no direct airport in Khiva. The nearest airport is in Urgench (approximately 28 km away). From there you can take a bus or taxi. Trains and buses from Tashkent run via Urgench.

9. Emergency service numbers in Khiva?  
   Unified emergency numbers: 62-377-48-01 | 62-377-42-99.  
   Traditional numbers: Fire — 62-377-42-99, Internal Affairs Department — 62-377-50-39, Ambulance — 103.

10. Where to find job vacancies?  
    Vacancies are published on the vacancy.argos.uz portal. You can also contact the Khiva City Employment Assistance Center.

11. Where to get a certificate of tax payment?  
    Tax reporting and payments are handled by the State Tax Inspectorate of Khiva (23 Feruza Street, tel. +998 62 377-45-87). Taxes can also be paid via the personal account on my.soliq.uz.

12. Is there a visa or tourist call center?  
    Yes. The unified tourist call center “Safe Tourism” — 1173 (with English language support). Citizen support: +998 71 202-06-00.