Tourism and Culture
Nazarbekov Ozodbek Akhmadovich
Minister of Culture of the Republic of Uzbekistan
Abdukhakimov Aziz Abdukakharovich
Minister of Ecology, Environmental Protection and Climate Change of the Republic of Uzbekistan - Chief environmental Inspector
As a result of the increased attention paid to the tourism sector in recent years for the further development of tourism infrastructure, large-scale work is being carried out in Uzbekistan aimed at creating favorable conditions for local and foreign guests and business entities working in this area.
In particular, there has been a significant increase in the range of services and high service potential in the tourism and accommodation sectors.
It is known that in this regard, approved the "Regulations on the procedure for certification of tourism services and classification of objects in the tourism industry." In accordance with the requirements of this Regulation, the introduction of certification has yielded effective results.
It should be noted that if the old system of certification of travel services did not justify itself, then for many years travel services could not meet the quality and safety standards. Travel services have been certified in old ways based on standards that do not meet international standards.
In this, the Center has established a technical committee for standardization in the area of tourism services. To date, the Technical Committee has developed 14 state standards that meet international requirements, and in recent years, the safety and quality of services provided in the premises certified on their basis have significantly increased.
A mobile application has also been developed, consisting of text and audio materials for accommodation staff to help develop basic hotel service skills, support hospitality representatives and improve service quality.
In particular, the preparation and presentation of videos for the general public and representatives of the industry is carried out in the form of special master classes on types of housekeeping, reseption and waiter service.
Currently, the Center has two certification bodies that carry out systematic work in this area.
Uzbekistan has ratified 4 UNESCO Conventions in this area.
The historical centers of the cities of Samarkand, Bukhara, Khiva and Shakhrisabz are included in the World Heritage List, Shoshmakom, Navruz, the Boysun cultural environment, samples of cultural heritage - Askia, Katta ashula, the culture and tradition of Plov, Margilan craft school - the technology of making atlas and adras - in the representative UNESCO list of intangible cultural heritage of humanity. Also, the Koran of Usman, a collection of manuscripts of the Institute of Oriental Studies named after Abu Raikhon Beruni, documents of the office of the Khiva Khanate are included in the "World Memory" program.